This form is provided for your convenience in order to start service. If you need immediate assistance, please contact Customer Service at 530.339.7200 or 866.267.8845
If you are new or returning to the City of Redding utilities and would like to start services or if you are a current City of Redding customer and would like to start services at an additional address, please use this form.
A deposit at each individual service address may be required based on a customer's credit worthiness. You may contact Customer Service at 530.339.7200 or toll free 866.267.8845 for the deposit amount and options to possibly waive the deposit. Please have the address available that you are inquiring about as the deposit amount is unique to each address. Please click on this link if you would like to review our Deposit Policy.
There is a $50.00 priority set fee for services turned on the same day at your request prior to 4:00, after 4:00 the priority set fee is $89.00. There is no charge for one working day notice.
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Please provide the following information so that we may complete your application accurately. Fields with red asterisk are required. Incomplete or invalid data may result in services not starting or stopping on the requested date.